Privacy Policy
Our commitment to protecting your privacy
At Strangers in the City, we believe that adult loneliness is one of the biggest invisible challenges of modern life. We exist to change that—through play, conversation, and shared experiences that help people connect in meaningful ways.
Updated July 28, 2025
INTRODUCTION
At Strangers in the City, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, attend our events, or become a member of our community.
We are committed to handling your data responsibly and in compliance with the UK General Data Protection Regulation
(UK GDPR).
What Information We Collect
At Strangers in the City, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, attend our events, or become a member of our community.
We are committed to handling your data responsibly and in compliance with the UK General Data Protection Regulation
(UK GDPR).
- Personal details – name, email address, age range, gender (if provided), and postcode
- Account information – login credentials, preferences, and profile details
- Event activity – bookings, attendance history, and feedback
- Technical data – IP address, browser type, and cookies (see below)
- Communications – emails, enquiries, and survey responses
How We Use Your Information
At Strangers in the City, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, attend our events, or become a member of our community.
We are committed to handling your data responsibly and in compliance with the UK General Data Protection Regulation
(UK GDPR).
We use your data to :
- Provide and manage your member account
- Organise and deliver events
- Send you updates, reminders, and relevant communications
- Improve our services and understand community needs
- Ensure safety and appropriate conduct at events
- Comply with legal obligations
We never sell your data to third parties. Ever.
Marketing and Communications
If you sign up to our mailing list or register as a member, we may send you occasional emails about upcoming events, community updates, or relevant news.
You can unsubscribe at any time by clicking the link in any email or adjusting your preferences in your account settings.
Cookies and Website Use
Our website uses cookies to enhance your browsing experience, understand usage patterns, and deliver relevant content. You can manage cookie preferences through your browser settings.
How We Store and Protect Your Data
All personal data is securely stored on encrypted servers within the UK or EEA. We implement appropriate technical and organisational measures to protect against unauthorised access, misuse, or loss of data.
Only authorised team members and service providers have access to your information for the purpose of providing our services.
Your Rights
All personal data is securely stored on encrypted servers within the UK or EEA. We implement appropriate technical and organisational measures to protect against unauthorised access, misuse, or loss of data.
Only authorised team members and service providers have access to your information for the purpose of providing our services.
Under UK GDPR, you have the right to
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing or request data portability
- Withdraw consent at any time (where consent is the basis of processing)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at [Insert Email].
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal requirements. You can request full deletion of your account and data at any time.
Third Parties and Links
Our website may contain links to partner websites or third-party tools. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies separately.
Updates to This Policy
We may update this policy from time to time. If we make significant changes, we will notify you via email or through the website.
Contact Us
For any privacy-related questions, requests, or concerns, please contact us at:
- hello@strangersinthecity.co.uk
- (+44) 7700 000000
- London, UK
